Madden 25 Solo Battle Crashed Mid Game With DNF

I was playing Solo Battle on Madden 25 MUT and when the game was tied and overtime should start the game blacked out and would not restart. After 10 minutes waiting I closed the application and opened up again.

Most games that I didn't play appeared with random results and the game that I was trying to play overtime shows DNF.

I have been able to play the remaining games but is not crediting me points like it should.

Please reach me to fix this issue because I want to be able to get the points and the rewards to keep leveling up on season 1.