Missing Rookie Premieres and Crossover Rewards
Missing Rookie Premieres Still waiting for my XP token, Ultimate alumni crossover rewards, and now Rookie Premieres. Any idea when we get them?
Forum Discussion
This is beyond frustrating, people like me spent real time, hours and hours and or money to get these items. This is unacceptable for any business to be this nonchalant about a MAJOR mess up and issue. Seems to happen every year, this should be something that is fixed before anyone leaves the office, bundles for significant amounts of money were advertised to get these items in madden 24 with the impression they would be on your account day one in madden 25, it didn't say in the bundle we would be waiting weeks on end and feel like an afterthought for spending money. EA help sends me here, here send me to EA help, there is no action done. This is simply unacceptable. Then there is also the ultimate alumnis which are the exact same thing. Someone from EA please respond because this is not right. This is not a good look and I know im not the only one having this happen. It's the majority of players and is an awful way to treat paying customers.
here is even a screenshot of an announcement made by the madden ultimate team twitter, it says they will be a champion OVR (they are 85s), thats probably why you tried rushing them out on Friday (the day before OVR boosts to 86s) so you don't get sued. Then when half or more of the community doesn't get them it's oh well we are working on it. Completely ridiculous and calculated, if it was a priority it would be done already. I haven't gotten my card yet, and guess what it's not a champion OVR as of now. These were hundreds of dollars or days worth of time to complete, the community is asking for the bare minimum of getting what they paid for and it still can't be delivered.
- @aoley35 the point of this is to show your priorities as a company, when your are in advertise mode its making this seem like a great thing to do and get a huge head start and to spend money, then once u spent the money there is no care, delayed weeks and "released" the day before ovr boosts to be at champions OVR for a day and have half your players not even receive them. Then just say we are "rolling out" rewards. Alumni cards have been "rolling out" for weeks, just give us our stuff and make it a priority.
