Multiple alum rewards read on

Ok i try to make this brief i was like everyone else i didn’t receive my Rp players nire alum nir XP token until today but check this out originally I received 2 alum cards but hadnt hotten my 3rd for the set till last Thursday finally put that set together and took myles but still no RP or tolen to be had tgen sat I received one random alum i chose the 80 LB smh then i open a ticket spoke to a rep what a joke the last thing i texted him was So do you think you helped me no answer  fast foward judt 10 min ago I received my XP with two additional packs containing the other two alums geeze i really hope i didnt take one of yours either way the alim set has been completed so mo use fir someelse alum cards how backwards is this place ….where are my GD rookie premieres