Community Manager@glabra13 Gotcha. So once we confirm you are in the right account and nothing is there, its time to have the logs looked into with support. They need to go over the account see where everything went.
I upgraded my console to an Xbox series X and re-downloaded madden 25 but now I don’t have any of my progress from my ultimate teams all my players and coins is gone
there is no transfer in ultimate team from one console generation to another. you can play your ultimate team in the old gen version on your series x but then will the game look as befor...
