Never received free agency welcome pack
I have all the tokens to upgrade Justin fields / Julian Blackmon bnd free agency cards but never received welcome pack, Xbox series X
Forum Discussion
EA_Shepard
Community Manager
Community ManagerHBLOCK817 It took a while for some players to get the pack. Mine didn't show up til a couple hours ago. If you don't have it, check the companion app to see if it is there. In game can have a delay, especially if you have been playing during the time of the content being sent out.
Didn’t work for me on PS5 :/
- EA_Shepard
HBLOCK817 Gotcha, sorry to hear that. So, with these packs, if you don't see it in the app, or in game at this point, what you would need to do is message Live Support and have them go through the logs. I do not see anything on this one related to an issue, and we can't grant them, so at the moment, we need a case set up and someone to look over the logs.
I talked to live support, they said they can’t do anything on their end. Are we just cooked?
- EA_Shepard
Brokelyfe I am going to follow up on it. Being the weekend there isn't a lot happening, so gotta wait til the morning to see what is what on packs like this one.
