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heaven4242's avatar
heaven4242
1 year ago
Solved

[Old Report] Servers cannot process your request at this time

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later.  this happens when I try to play anything in ultimate team. I also tri...
  • EA_Illium's avatar
    EA_Illium
    1 year ago
    Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

Madshr07's avatar
Madshr07
1 year ago
@EA_Aljo I just updated the game yesterday. I have just made a new psn account, and it works on there, so maybe i'm banned on my account, but I don't know why. Is it possible for you to check?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@Madshr07 

I can't check that, but if you were banned, you'd receive an email and an in-game message saying so. Unfortunately, I don't know what else could be causing this. Did you make any changes to your privacy settings recently? Also, it would be good to check the IPv setting. I have seen issues with using IPv6. You'll need to google the instructions for finding that or contact your ISP. It's not displayed on PS4 like it is on Xbox.

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