Re: H2H Leaderboard Not Updating Rank

@EA_Shepard given the amount of people on thread wouldn’t it be easier for you to relay message? It spans all platforms and is for online h2h. Records, leaderboards say no information available. When you win your ranking sometimes goes down and at best barely moves up. When you lose it often goes down an entire division. Fairly certain everyone here would say this exactly

Also jersey selections still do not work. Since launch btw. Online h2h and all platforms.  

@KsiZzler00 In some cases yes. But, when we report these they require that info for reporting so we cannot always just relay the information over because the end up asking for that. Plus a lot of players have different issues that may seem similar or cause similar issues in game.

Was just making a point as it has gone on deaf ears regarding jerseys but noted

Hey, Everyone

Wanted to drop in with an update. I escalated all the players I could find so far to the team and let them know we have multiple issues with H2H matches, leaderboards, ranks etc.

The main one for the leaderboard would be the Leaderboard Not Updating!

Once we get more updates from the team, we will let everyone know.

Thanks!

Thank you for the update!

Just won my 4th game and lost half my ranking points after gaining enough to be 55 points away from bronze 3 

smokecapone is my PSN and I’m having the same issue everyone else here is having 

Thank you very much for the reply.

Product: Madden NFL 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? CHbaseballife
Date/time issue occurred 10.3.24-10.11-24
What type of issue do you have? Gameplay
Which mode has this happened in? Online head-to-head, h2h ranked, mut champs
Summarize your bug My RP & Ranking home screen does not update. The leaderboard shows the correct point total and record. Currently stuck at Bronze 1 and not changing. mut champs not counting, overall h2h gameplay has severe lag (not sure if it's certain players, jerseys, stadiums, etc?)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Read any forum on mut.gg or any forum here regarding MUT h2h. You can also look at the leaderboard in the game to see the ranking issue!
What happens when the bug occurs? Every time I log in it is visible.
What do you expect to see? For my RP & Ranking to be updated.

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Please fix the issue. Thank you.

My RP & Ranking home screen does not update. The leaderboard shows the correct point total and record. Currently stuck at Bronze 1 and not changing.

@EA_Shepard please provide any updates when you hear something on your side from the team. we appreciate you being one of the few people who have been communicating with the player base.