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UnstableTonie's avatar
UnstableTonie
30 days ago
Solved

TOTW Bundle incorrect contents

today on 1/08/2025 at 5;12pm i bought the TOTW Bundle for 8900 points in the madden mut team store, in this bundle theres a pack hat was suppose to contain 2 94s and i was supposed to get the option ...
  • EA_Kent's avatar
    EA_Kent
    29 days ago

    Marking as solved only for visibility. We are currently investigating this issue. 

    Hi everyone, 

    We appreciate the heads-up on this. 

    We are looking into the issues with the contents of the TOTW bundle. As soon as we have any updates to share on this we will follow up here and let you know. 

    Thanks for being patient while we're looking into this. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Marking as solved only for visibility. We are currently investigating this issue. 

    Hi everyone, 

    We appreciate the heads-up on this. 

    We are looking into the issues with the contents of the TOTW bundle. As soon as we have any updates to share on this we will follow up here and let you know. 

    Thanks for being patient while we're looking into this. 

    • AbC4751a3120048's avatar
      AbC4751a3120048
      29 days ago
      @EA_Kent I video recorded my last bundle opening if that would be helpful. I bought a total of 3 bundles. Two on drop day and one yesterday( I thought it was potentially fixed).
      • AbC4751a3120048's avatar
        AbC4751a3120048
        29 days ago

        This also occurred to me during zero chill. I was supposed to be given an option. It was a one time offer so I was unable to go back and take a picture of the pack description. 

    • AbC4751a3120048's avatar
      AbC4751a3120048
      26 days ago

      Kent, it’s the beginning of a new week. Where do we stand on this issue? The LTD’s are out of packs and that’s the main reason any of us bought the bundle. Can we expect a make right anytime soon? 
      Thanks. 

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