Halftime freeze in franchise co-op mode

My son and I play franchise mode in co-op on PS5 (both of us play the game against each other). At halftime right after the scores are shown from around the league, we get a white screen and the next half doesn’t load. This happens every time we have tried to play. Music still plays in the background, but it is not responsive to any buttons other than the PS button which allows us to close the app and restart the game (but deletes the game we were playing).