Re: Online H2H not working

EA_Kat​EA_Edu​EA_Bia​EA_Mai​EA_Hux​ 

someone please help or give us a resolution we can use. 

I have had this issue for the past four months, every time a update happened i get excited and nothing changes I cant believe I cant play online head to head.... FIX THIS ISSUE

been asking EA for months and get nothing, I had to re purchase the game and new internet on another account just to play the game SMH

Return each and every day just to be met with the same disappointment… also to see the amount of users bringing this to EA’s attention with no fix is such a let down :(

 i have a similar issue and have not found a fix in any way possible💔

Having the same issue. Started 8/31. Just seems like this isnt even being looked at. Unbelievable. 

Someone help us with a resolution?

michelrespawn​ EA_Mahonia​ EA_Dennis​ EA_Bia​ EA_Edu​ EA_Hux​ EA_Mai​ EA_Kuba​ 

There’s some text in terms of conditions. We paid for a license to be able to use their live service. None of us “own” the game. They can and are doing whatever they want. Reddit comm believes it’s on purpose in order to get users to purchase the game a second time or force the player base to play MUT and have to spend money. I’ve never seen or even heard of a company taking this long to fix an issue so small but so big to so many people. Close to a month and a half and the most info we’re being provided with is “please remain patient. Fix will come in a future update” when all we’re begging for is a timeline or conversation about compensation for the live service being unplayable post purchase. I feel for the countless people purchasing the game and immediately encountering this issue that may very well never be fixed. The lack of concise communication had led to a lot of us to spend more money when we shouldn’t have to. Crazy times.  2k is just as bad but at least they would answer an email or be more transparent and more active on their support/forum to the many grieving customers who feel like they’ve just been abandoned. 

**completely speculating please do not delete my comment or take further action against my account, again. Please be understanding as we are growing most and more frustrated and impatient as each day passes. It’s only right to bare with us be able to be receptive to constructive criticism. Thank you and I’m sorry all to be having to go through this with you all**         

:/ <\3

EA_Kent​ EA_Edu​ EA_Bia​ Please any update on this issue above?

Bump, I’m fed up with this. Considering seeking legal advice since my game isn’t refundable.

I’ve been having the exact same issue since August. Has anyone by chance found a solution?

Still can't.