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cgprevolution57's avatar
cgprevolution57
New Traveler
29 days ago
Solved

Deluxe Edition - Pre-Order no longer showing as ‘owned on Xbox’

Since EA updated the early release date to the 7th (not 11th) the Xbox store now no longer shows the game as ‘owned’… (I bought it in June)

Getting flashbacks to the licence issues with the MVP bundle last year…. 

EA are blaming Xbox and Xbox are blaming EA.

 

Does anyone else have the same issue and is anyone else concerned? 

  • Hey, folks

    I know we are all excited to jump in, and with the MVP bundle, there is a lot of content to sort. We are aware that some of you bought it and cannot download Madden. The team is looking into it.

    We have a main thread on the MVB Bundle here. Please post the info asked by EA_Kent. We appreciate it and hope to resolve this soon. To avoid confusion we are going to lock this thread.

     

29 Replies

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  • ADRockRaider's avatar
    ADRockRaider
    Seasoned Novice
    21 days ago

    What if it is showing in our previous purchases and I've been able to play College fine?

  • BerryMcockiner15's avatar
    BerryMcockiner15
    New Novice
    21 days ago

    You can’t be serious… there are a ton of people that preordered the MVP and cant get into the game because it says we don’t own it. I have played college football 26 for a month now, this would mean the preorder processed because I have college football which is part of the MVP bundle which also included Madden 26.

    So let’s move beyond the bs “payment processing” idea and let’s try to get an answer because you guys are making millions and can’t deliver….. year after year, after year, after year. 

  • Quinn433's avatar
    Quinn433
    Seasoned Newcomer
    21 days ago

    I love the EA sees all these people having the some problem and won’t even take the time to reply to anyone

  • Bowlinkles's avatar
    Bowlinkles
    Seasoned Newcomer
    21 days ago

    It's past 1230 pm EST and I have downloaded the game but it still shows I don't own it but i bought it in April. I do have the college part of the bundle.

  • Yeah, I'd at least like some kind of statement. Even just an oops we're working on it would be great.

  • BerryMcockiner15's avatar
    BerryMcockiner15
    New Novice
    21 days ago

    Definitely. Can’t even take 45 seconds to put together a thoughtful tweet. Well played EA. You get me every single year smh

  • Morgan_Del39's avatar
    Morgan_Del39
    Newcomer
    21 days ago

    Checked my email everything is good and still can’t play the game I purchased 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hey, folks

    I know we are all excited to jump in, and with the MVP bundle, there is a lot of content to sort. We are aware that some of you bought it and cannot download Madden. The team is looking into it.

    We have a main thread on the MVB Bundle here. Please post the info asked by EA_Kent. We appreciate it and hope to resolve this soon. To avoid confusion we are going to lock this thread.

     

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