yep ive heard stories of people spending upwards of $1000 in the store and getting wiped of 8 million coins. Its ALL automated and you have zero recourse. You will be told to file an appeal which will get denied and you will get the same automated boiler plate e-mail denying you. They literally have a license to steal your money and there is nothing you can do about it. At this point i have read countless stories that are EXACTLY the same. Its pretty clear to see its not us its their automated ban bot. They should be able to see this. Either they are completely ignorant or they just dont care, maybe both. All i can say is stop spending money in the store, its the only thing they will understand. Just make a new account and hope for the best. Every time i cut the game on now i get nervous they will do it again. SMH. EA has ruined such a good thing