Forum Discussion

YeffreyYibbs's avatar
YeffreyYibbs
Rising Novice
1 month ago
Solved

Did not receive 85 Overall Playoff Welcome Pack

I logged into MUT after a few weeks for the first time on Saturday morning.

I did NOT receive the 85 Overall Player Choice Pack for the Playoff cards that everyone received when logging in at the start of the promo. 

missing content
playstation
  • EA_Kent's avatar
    EA_Kent
    1 month ago

    Marking as solved only for visibility. We are currently looking into these reports. 

    Hey folks, 

    We're taking a look at these reports. Thanks for giving us a heads-up on the missing Welcome Pack. 

    We'll follow up here and let you know when we've got an update. Thanks for being patient while we're looking into it. 

8 Replies

  • YeffreyYibbs's avatar
    YeffreyYibbs
    Rising Novice
    1 month ago

    The name of the pack missing is “85 OVR BND PLAYOFFS REP FANTASY PACK”

  • also-ran-uk's avatar
    also-ran-uk
    New Rookie
    1 month ago

    I had exactly the same issue. I have received a number of older Welcome packs when logging in of the first time in a month; but not the Playoffs Rep Fantasy Pack. 🤷‍♂️

  • BrazzMoney18's avatar
    BrazzMoney18
    Rising Newcomer
    1 month ago

    I’m missing it too, I logged in for the first time a couple days ago. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Marking as solved only for visibility. We are currently looking into these reports. 

    Hey folks, 

    We're taking a look at these reports. Thanks for giving us a heads-up on the missing Welcome Pack. 

    We'll follow up here and let you know when we've got an update. Thanks for being patient while we're looking into it. 

  • toadgamesttv's avatar
    toadgamesttv
    Newcomer
    1 month ago

    I also had the same issue, first time logging on in a few months and never got the pack. I need my Troy Fautanu!!

  • PerikoUser222's avatar
    PerikoUser222
    Newcomer
    7 days ago

    I never got it as well and I need the Troy Fautanu for my Steelers theme team 😭

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