Forum Discussion

hoodiekevonn's avatar
hoodiekevonn
Seasoned Newcomer
2 days ago
Solved

Have not received the pack I bought

Have not been giving my packs. I bought the 950 point platinum pack from the season specials and have not received my pack 
missing content
playstation
  • EA_Kent's avatar
    EA_Kent
    2 days ago

    Marking as solved only for visibility. We are currently investigating these reports. 

    Hey all, 

    We appreciate the heads-up on the pack not coming through for you. 

    We are currently looking into this. Once we've got an update, we will follow up here and let you know. 

    Thanks for bearing with us while we're looking into it. 

BlazePatrol1313's avatar
BlazePatrol1313
Seasoned Newcomer
2 days ago

This just happend to me I reached out in the contact us and they had nothin for me, is it also showing you having 1 unopened pack and when u click on it then says you have no packs? Im also on playstation

Also now the companion app wont work cause of it either when I went to try to see if I could access the pack in there

  • TTVBig_Sweatzz's avatar
    TTVBig_Sweatzz
    Rising Rookie
    2 days ago

    Yea it shows 1 unopened pack for me as well. At least they’re investigating it 

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