Madden Ultimate Team Shop

Hello I hope this message finds you well, I am contacting today with hopes of finding a solution I’m having with a training pack I’m trying to purchase. It is a mystery pack for 50k training points but whenever I try to purchase it, it tells me that it is “unable to complete the transaction. Please contact customer service if this persists.”

If there is a way to resolve this problem please reach back when possible thank you for your time.