Missing Dump Truck Giveaway

 Hello EA Team, I’m reporting an issue with the Good Morning Madden (GMM) Dumptruck Giveaway from a recent Thursday morning stream. Summary of the Issue:

I was announced as a winner live on the official EA Madden NFL Twitch stream. The giveaway prize was the Dumptruck bundle, not Twitch Drops. I received all Twitch Drops successfully, confirming my Twitch and EA accounts are properly linked. However, the Dumptruck giveaway rewards were never granted to my Madden Ultimate Team account. EA Support informed me that my account shows as “Not Qualified” in the backend, even though I was announced on stream.

Giveaway Details:

Stream: Good Morning Madden (official EA Madden NFL Twitch) Approx. timestamp: 37:20 – 37:55 Twitch username announced: goose119906 Platform: PlayStation 5 PSN ID: adg119806 EA account email: [edit: email address removed]

Missing Rewards

95 OVR Super Bowl Drake Thomas 95 OVR Super Bowl Craig Woodson 95 OVR Super Bowl Jalen Sundell 94 OVR Team Builders Jordan Love

Important Clarification This is not a Twitch Drops issue. I received:

Sketch Pack Twitch Pack Stardom Token

These drops confirm:

Twitch → EA linking is working Entitlements are being delivered correctly

This issue appears to be a manual giveaway fulfillment or winner‑logging problem specific to the GMM Dumptruck giveaway. EA Support also mentioned that other players have reported similar issues.

I have video proof of being announced as the winner on stream and can provide it if needed.

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Could the Madden Live Content / GMM team please:

Recheck the Dumptruck giveaway winner logs for this stream Verify my Twitch username against the announced winners Grant the missing rewards if the win is confirmed