Forum Discussion

WeededSpoon9638's avatar
WeededSpoon9638
Rising Rookie
5 months ago
Solved

Missing Preorder Content

Another year of Madden and another year of missing preorder content. Have not received my points or player items. Can we get this resolved asap before those players are outdated?

missing content
xbox
  • EA_Barry's avatar
    EA_Barry
    5 months ago

    How can I get help with missing content in Madden NFL 26?

    Hey Madden fans, 

    Having trouble finding a reward or item you should have gotten in Madden NFL 26? Check out the post below for more info. 

    Please note that we cannot help with missing content here on the EA Forums. 

    If you need help with missing content in Madden NFL 26 please reach out to the EA Help team so they can pull up your account and take a look. You can find more info on how to get in touch with them at the EA Help article linked below. 

    How to find your missing in-game content

    We appreciate you coming to visit us here on the EA Forums! 

    *marked as solution for player visibility

145 Replies

Show More
  • GoHawgsGo's avatar
    GoHawgsGo
    Rising Novice
    4 months ago

    I pre ordered before the April date. Made a dozen claims with EA since early access pregame week. Literally the next day I filed the first claim. I’ve chatted with multiple people. I get the same generic answer that everything will be added in a few days, I may get an email and check twitter. That was 3 weeks ago. Got exact same message last night. I saved transcripts and have receipts from game purchase. I’m missing a bunch of crap that’s probably  irrelevant now. No one seems to know how to fix it. PS5 AR-Ponzilla

  • stdavid91's avatar
    stdavid91
    Seasoned Newcomer
    4 months ago

    Still nothing.

    Its weeks... and top of that the cards are already outdated

  • Jellirolll's avatar
    Jellirolll
    Newcomer
    4 months ago

    I did not receive my welcome pack for the preseason standouts. Anyone have an idea why?

  • 066473059's avatar
    066473059
    Newcomer
    2 months ago

    Hello EA team,

    I’m having a serious issue in EA FC — around 15 of my players have disappeared from my Ultimate Team on PlayStation. I didn’t sell or quick-sell them, and they are not in my club, transfer list, or unassigned pile.

     

    Please check my account and help me recover my missing players as soon as possible.

    Thank you for your help.

     

    Best regards,

    Sarel Cohen

    Platform: PlayStation

Featured Places

Node avatar for Madden NFL 26 Ultimate Team

Madden NFL 26 Ultimate Team

Get the latest news on MUT, helpful advice, and discuss strategy with the Madden NFL 26 community.Latest Activity: 34 minutes ago
1,370 Posts

Recent Discussions