Missing Season 3 XP Tokens

I am posting this as a public appeal for assistance, as multiple tickets and chats have failed to resolve my issue over several days. I have paid for the Season 3 Premium Team Pass and have progressed significantly, yet EA has failed to deliver rewards I both earned and purchased.

The Issue: Missing Season 3 XP Tokens

I have progressed to Level 24 in the Season 3 Team Pass. The rewards were supposed to be granted automatically upon hitting the respective levels.

I am explicitly missing the first two (2) XP Tokens from the Premium Track.

Evidence: I have screenshots showing my Level 24 progress (meaning I earned all tokens up to this point) and two separate screenshots showing the items I am supposed to have "EARNED."
Proof of Missing Items: My current inventory/Field Pass screen only shows the third XP Token I received later in the track. The first two are simply missing.
Critical Problem: Content is Outdated

The most frustrating part is that these are Season 3 XP Tokens. The longer this takes, the less useful these tokens become. By the time EA finally resolves this, the rewards I paid for will be severely devalued or completely obsolete.

I am requesting:

Immediate Manual Deposit: Manually place the two missing Season 3 XP Tokens into my account.
Compensation: Provide fair compensation for the significant delay and the devaluation of this premium, paid content.

If any Community Manager or senior support staff sees this, please escalate this issue immediately.

Thank you.