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ZackJarvis's avatar
ZackJarvis
Seasoned Newcomer
7 days ago
Solved

MISSING TOKEN

I did the event in madden nfl 26 in ultimate team. I went 10-0 and was suppose to receive my token and you guys did not give it to me and there’s multiple people that have the same issue. You guys care about money more then your customers and this ridiculous I spent so much money over the years and the one time I can get something for free  you guys make sure you don’t give us the rewards

events
missing content
multiplayer
progress issue
xbox
  • EA_Kent's avatar
    EA_Kent
    6 days ago

    Marking as solution only for visibility. We are currently gathering more info on this. 

    Hi everyone, 

    I merged a couple threads together since they were all mentioning the Flawless Run rewards. 

    When you have the time, would you mind giving us a bit more info so we can pass it along? 

    • Which platform do you play on? 
    • What's your PSN ID/Xbox Gamertag/EA Account ID/Steam ID/Nintendo ID? 


    Thank you!

33 Replies

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  • 0joobie0's avatar
    0joobie0
    Seasoned Newcomer
    7 days ago

    Same **bleep** happened to me. I opened a case with ea and they ssai they are looking into it 

     

  • ehsfb16's avatar
    ehsfb16
    Seasoned Newcomer
    7 days ago

    It just happend to me call ea support and give them your email or user it took me like three days to get it and same thing h2h flawless 2 pack they said there looking into it it was my first 10-0 run as well  ea plz give us our rewards

  • rtr4life's avatar
    rtr4life
    Seasoned Newcomer
    7 days ago

    Same exact thing happened to me I won the unreal moments event for my FIRST time but never received my token it only supplied me with the second run packs which is wrong because this is my first time going 10-0 hopefully they fix this and we can get our tokens and the players we deserve. I don’t know how to even report this or open a case with ea I feel lost 

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