Missing twitch drops

Yeah this is beyond ridiculous, I watched the entire thing and claimed everything on twitch and everything is linked, never had a problem doing with the MLB the Show.  So do I have to report this only to get ignored, bc that's how EA's customer service seems to work..........?

Join the club, I was thinking that maybe with the season 6 update it would push through the twitch packs, but nope.  This is ridiculous, never had issues like this before with twitch drops with other games.  And it's harder to get ahold of the Pope than it is with EA's customer service.

For what it's worth I'm going to try anyways with screen shots, but I highly doubt anything will be done......

I still have not received the drops from this. This is actually ridiculous that it’s taken this long and I’ve contacted support and they were not helpful at all until just now when they referred me to this forum. It blows my mind how what should be a simple fix is drawn out to such lengths. Hopefully posting in here will help me get the support I need for this but at this point the card is so outdated that it doesn’t matter much anymore.