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YesHowie's avatar
YesHowie
New Novice
8 days ago

MUT Squads Kicking Me Back to Main Menu

Im not able to play the mut squads when i invite a friend it just boots me back to the main menu, i cant play the events either i get booted as well i can only play the season mode and thats it, its been frustrating cause me and my friend want to play duos in ultimate team but as much as we try, it wont work. is there something that can be done for that?  im tired of putting my hard earned money into the game and not able to enjoy it how i’d like. plz EA 

Cm edit - updated title for vis)

6 Replies

  • happens every time, i’ll try again later and it still doesnt work

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    8 days ago

    YesHowie​ Following up on this one. Did it start happening before or after the update?

    Which platform are you on?
    Does it have the same effect when they invite you vs when you invite them?
    Are you inviting through the game, or through the platform you are on first?

  • YesHowie's avatar
    YesHowie
    New Novice
    7 days ago

    i believe after the update, we’ve been trying the last couple days but it still hasn’t been working. i am playing on xbox series s. yes my friend and I both have tried to invite eachother through xbox and through the game itself we will sometimes be able to get into a lobby together but once we queue a match it will kick us both to the main screen. same thing with trying to play the NFL draft h2h event. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 days ago

    YesHowie​ Gotcha. Do either of you happen to get an error? On Xbox, have you gone into a party through Discord, and then tried to send an invite instead of being in the console party? Both of you being kicked, no matter what, have to have a commonality between the two, especially to the main dashboard.

    It may not affect anything, but can both of you generate a new lineup and then exit and go back in?

  • yes we both would get the error saying “our servers cannot process your request at this time. please try again later.” we haven’t tried to go through discord, the friend im trying to play with doesn’t have it set up through his xbox yet. we could try that later.  we could both try to generate a new lineup see if that does anything, if not are there any other tips you have?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 days ago

    YesHowie​ Whenever you get a chance. I asked about it, and it seems that it isn't widespread, so it is more local. What it comes down to is one of the following in most cases

    Lineup
    Player item
    Upgrade
    Special Player
    A corrupted player card - You have Emmitt Smith 98 OVR; the card is just a bad card on the backend. It has to be replaced with another HB to test it.

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