MUT VISA ONLINE Draft ERROR

I woke up today ready to continue my draft grind i had 7 wins and made sure my game was done before I turned off my game last night everything was good I made sure I didn’t touch retire event or anything of the unordinary when I woke up it said I lost game 8 when I didn’t even PLAY A GAME 8 I made sure my game was off I didn’t touch anything and now I have to restart when these games take centuries all I want is the new 97 cards and I would greatly appreciate if this billion dollar company got a **bleep** hotline or a TRUE SUPPORT so I can get this fixed