Player Abilities Do Not Show Up In Game

For the last 2 weeks or so, I have been unable to play with my players' x-factor/superstar abilities. I have tried everything I know, unequipped the abilities and re-applied, refunded the abelites and re-bought them, made a new lineup, and even tried re installing the game and nothing works. It says that they are applied in the Lineup screen but in game there in nothing! Not sure what to do or how to fix but its pretty annoying spending hundreds of coins on abilities for them not to work! Not to mention all I've wasted trying to fix the simplest glitch... HOW CAN I FIX EA FIX PLEASE