Forum Discussion

AwesomeAtXx's avatar
AwesomeAtXx
Seasoned Newcomer
10 days ago

Re: Team Season Pass

I purchased the MVP bundle that cost OVER $150, and included college football 26 and madden 26. Included in the purchase, for madden specifically, were 4600 madden points. I’ve been playing for 3 days now, on the very first day I purchased the team pass premium option for I believe 2000 madden points. I sign in today and it’s asking me to make THE SAME EXACT PURCHASE that I’ve already made. Spending another what 2000 madden points. So it’s like the 4600 that came with the game are gone already. I don’t understand if this is a bug issue or if there was a new pass put out separate from the pass put out 7 DAYS prior with the pre order early release playable??????!!!! It’s sickening and frustrating to be spending OVER $150 and to not be compensated or refunded for an issue that’s on THE DEVELOPERS side!!!!! 

                -please reach out in a timely manner thank you

8 Replies

  • jashawviola's avatar
    jashawviola
    Seasoned Newcomer
    10 days ago

    I have this very same issue!  I have been trying to contact ea live chat and I can’t get anyone!

    I had to come here to see if anyone else is having the issue and I guess there are a few!

    it put me back at level 1 and I was at 20 and my points are gone!   

  • Ronbhoy7's avatar
    Ronbhoy7
    Seasoned Newcomer
    10 days ago

    Same here lost everything, this is the last straw with ea , never again for me 

  • gsnadecki's avatar
    gsnadecki
    Seasoned Newcomer
    10 days ago

    Yeah, I understand glitches happen but im pretty sure I bought the **bleep** pass twice during early play and it wants me to buy it a third time now that it actually launched, pretty wild honestly

  • HiggusDickus's avatar
    HiggusDickus
    Seasoned Newcomer
    10 days ago

    Same exact thing on switch 2. Put fifteen hours into ultimate team over the last five days and now it wants me to pay for the privilege of resetting everything and starting over. EA fix this sh*t stat

  • skilltaker's avatar
    skilltaker
    Seasoned Newcomer
    10 days ago

    I’m dealing with the same issue on my Xbox X.  Sure wish we could get an answer. 

  • 62VEK's avatar
    62VEK
    New Novice
    10 days ago

    Same issue, spent hours to level up to 20 and bought the premium and now I’m back at level 1 and is asking me to buy it again… and even the trophies are broken, you can’t platinum the game yet. I thought they will fix these issue with the day one patch but nothing.

  • 62VEK​ level 20 was the end of the early access team pass. It was designed that anybody could reach level 20 easily within the 7 days of early access. This means that you would no longer receive new rewards with this pass once you reached the final level.

    Nobody is forced to buy the new pass. It gives additional rewards. if you dont want to spend the points for it just stay with the free pass.

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