Vick ROH LTD

I pulled ROH Vick and upon exiting out of the pack I was sent to the main screen with the message all of us know too well “our servers…” well upon trying for 2 HOURS to get back into my account I finally got back in just for the contents of the entire pack to be missing from my account, and after spending an hour with an agent from ea support all they can offer me is “well the rewards were granted to your account” and while I’d accept that answer if it were true, I have no rewards on my account. I have spent far too much money and time in this game just to be brushed aside. Upon me asking a couple questions the agent ended the chat without even trying to fix the situation. Pitiful excuse of support EA, do yourselves a favor and avoid ever paying for this game or any of their other games.