Forum Discussion

BenFraser29's avatar
BenFraser29
Rising Newcomer
26 days ago
Solved

Can’t access EA play trial

Hello, I purchased a EA Play subscription to get the 10 hour trial of Madden 27 on PS5. When I access the game, it says my trial has already been used when I haven’t used EA Play to access it. 

  • BenFraser29​ 

    We cannot help with this directly here on EA Forums. We need an EA Advisor to review your account. Please make contact with an EA Help Advisor for assistance.

    EA Help

    Thank you. EA_Barry.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    25 days ago

    BenFraser29​ 

    We cannot help with this directly here on EA Forums. We need an EA Advisor to review your account. Please make contact with an EA Help Advisor for assistance.

    EA Help

    Thank you. EA_Barry.