Product: Madden NFL 23
Platform:Xbox Series S
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? InsecureBloom87
Date/time issue occurred August 21, 2022. 4:00 PM
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I had 5 Elijah Mitchell 84 Ovr Team Builders. I tried to put them into the 87 Ovr David Montgomery Unsung Hero set, but the screen flashed and nothing happened. I then tried putting the same 5 Elijah Mitchells into the 87 Ovr Tyler Biadaz Unsung Hero set, but as I hit redeem, an alert popped up saying that the game could not process the request. I was kicked from MUT and when I logged back in, my Elijah Mitchells were gone and neither Montgomery nor Biadaz were in my locker.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to complete the 87 Ovr David Montgomery set.
What happens when the bug occurs? I lost my 5 Elijah Mitchell Team Builders.
What do you expect to see? I would like to see either David Montgomery in my locker or at least my 5 Elijah Mitchells in my locker so I can at least complete a different set with them.
PS4 Crash Reporting: Please copy the text you put in the crash report here. On Xbox Series S
What is the AMD or Nvidia Model Number of your graphics card? On Xbox Series S
Enter RAM memory size in GB On Xbox Series S
None
