Forum Discussion
14 Replies
- EA_Kent5 years ago
Community Manager
Hi @sieze_got_drip,
Do you have any other USB input devices connected to your PC other than your controller or mouse and keyboard? If so, can you try disconnecting the other devices to see if that helps at all? I've seen some similar situations and in a lot of cases the game is reading inputs from another device that's causing the menu to move around automatically./Kent
i disconnected everything, and it still keeps auto scrolling
- EA_Kent5 years ago
Community Manager
Thanks for following up!
What happens if you start up your PC in a Clean Boot before you launch Madden NFL 21? Are you still seeing the same thing?
For more details on how to set one up check out the EA Help website. Let me know how that goes when you've had a chance to give it a shot.
/Kent
- EA_Blueberry5 years ago
Community Manager
Are you playing windowed mode, @sieze_got_drip?
Another player has a similar issue for FIFA: https://answers.ea.com/t5/Technical-Issues/Switching-out-of-FIFA-20-Window-Causes-Menu-to-Infinitely-Scroll/m-p/9480539#M55374
it didnt fix it.
- EA_Kent5 years ago
Community Manager
Were you also able to try starting up your PC in a Clean Boot as well? The same issue still happens?
/Kent
yes, the issue still persists
- EA_Kent5 years ago
Community Manager
Got it, thanks for giving it a shot.
When you have the chance would you be able to share a DxDiag here so we can take a look? For more details on how you can pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks!/Kent
here it is
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