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a58dfbc0437629a's avatar
a58dfbc0437629a
3 years ago
Solved

Can’t delete custom uniforms

I’m playing madden 23 on PS5 and i can’t delete custom uniforms from my profile, the game freezes everytime i have tried to delete a custom uniform  anyone else having this problem?
madden nfl 23
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @a58dfbc0437629a4 Can you try clearing your PS5's cache and check if the game keeps freezing? Also to confirm if the one your deleting currently in use?

    Clear your PS4/PS5's cache:  

    • Press and hold the PlayStation button on your controller.   
    • Select "Turn Off PS".   
    • Let the PlayStation fully power down and wait for 30-60 seconds.  
    • Restart the PlayStation.  
a58dfbc0437629a's avatar
a58dfbc0437629a
3 years ago

@EA_IlliumHi, yes i am able to edit the created ones, but when i go to save the edit, the game saves it as a new uniform altogether. and so i’ve tried to go in and delete the now-unnecessary/repeated custom uniforms, and my game freezes, everytime. can’t delete them

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @a58dfbc0437629a4 Can you try clearing your PS5's cache and check if the game keeps freezing? Also to confirm if the one your deleting currently in use?

Clear your PS4/PS5's cache:  

  • Press and hold the PlayStation button on your controller.   
  • Select "Turn Off PS".   
  • Let the PlayStation fully power down and wait for 30-60 seconds.  
  • Restart the PlayStation.  

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