Can’t Open My Unopened Packs
Product: Madden NFL 23 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? Brave Boston Date/time issue occurred Now What type of ...
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EA_Solaire
Community Manager
Community ManagerHey there @tjsean39,
Can you let me know what platform you're playing on, and what error message you're seeing when that happens please?
PS5. When I try to enter my unopened packs the “Connection Lost” error message come up.
- EA_Solaire
Give these steps a try for me and let me know if this clears up the error:
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
