Can’t sell my card - 95 Randall Cunningham
Product: Madden NFL 23 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? Drinx#2825 Date/time issue occurred January 17 What ...
Forum Discussion
I just got the new LTD Jalen Hurts, and I was excited to upgrade him and make some coins back via selling Randal Cunningham, but it won’t let me.
I refunded all upgrades for my Cunningham and posted all of the power up cards for sale in the auction, and when I got to the 95 ovr, I get an error message when selecting him in my item binder and it kicks me from ultimate team.
Is there anyway around this? I just want the coins from Cunninghams auction but I can’t do that if I can’t post him.
EA_IlliumEA Staff (Retired)
Hey Everyone,
Thanks for letting us know what you are running into with Madden 23, I wanted to ask for information from anyone still running into this issue.
Please let us know the following:
Product:
Platform:
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred
What type of issue do you have?
Which mode has this happened in?
Which part of the mode?
Summarize your bug
How often does the bug occur?
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GBThanks!
- @EA_Illium
Product: Madden 23
Platform: Xbox
Which console generation do you have?
Xbox Series X
What is your gamertag/PSN ID?
Cr4zy Steve
Date/time issue occurred
Jan 21st
What type of issue do you have?
multiple player cards glitched
Which mode has this happened in?
Ultimate team
Which part of the mode?
multiple player cards unable to be upgraded/downgraded/sold ect.
Summarize your bug
My 92 Ed Reed and 93 Art Monk have been glitched since January 21st. The glitch is as @BrahmK explained: Legends player cards, once they have been upgraded with training and added to a power up without removing the training first, become permanently glitched - kicking you back to the main menu when you attempt to select them (whether you're trying to further upgrade, downgrade, sell, switch out abilities, ect.) You can't do anything with the card without it kicking you to the main menu and getting the message "Our servers cannot process your request at this time. Please try again later." The glitch has been acknowledged by support but nothing has been done to fix it. The ticket I opened with EA help was ignored and closed after a month.
How often does the bug occur?
The bug seems to happen every time under the conditions explained above.
Steps: How can we find the bug ourselves?
You can find the bug by powering up a base legends card (ie. 83 overall Art Monk) with a legends card that has been upgraded (ie. 93 overall Art Monk with an upgraded team chemistry and ability slot). When you power down the base Art Monk, the 93 will become glitched and kick you out of the game whenever you try to do anything with it.
What happens when the bug occurs?
The bug kicks you out of ultimate team whenever you try to do anything with the glitched card.
What do you expect to see?
Ideally I would like the glitch to be fixed and for these players to be made accessible again. If that isn't possible, either currency for what the players are worth or duplicate cards that are not glitched added to accounts that report the issue would be fair makerights I think.
