Forum Discussion

lljmon's avatar
2 years ago

Can’t log in EA account

I can’t log into my EA account on madden. I keep getting a error message to change my password. I’ve scan the QR code and changed my password at least 10 times and I still get the same error message on the game when I log in. $60 and I can’t even enjoy the game smh.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @lljmon 

    You had posted this on the Plants vs. Zombies forums. I moved it to Madden 23 for you. As far as your issue goes, are you sure you're logging in to the right account? If you're resetting the password for a different account, it's not going to affect the one you play Madden on. If you're sure the right account is being used, contact an advisor by opening a case here so they can assist with this. Thanks!