3 years ago
can not connect to ea servers
Every time I try to play any online mode for Madden 23 I get "in order to access the online features for this title your account on xbox network must be signed in and you must be signed ...
- 3 years ago
Hi @Bub2829 When you have a sec, can you try the following steps and let us know if anything changes?
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Clear your PS4/PS5's cache:
- Press and hold the PlayStation button on your controller.
- Select "Turn Off PS".
- Let the PlayStation fully power down and wait for 30-60 seconds.
- Restart the PlayStation.