Forum Discussion

MIKEKNOXXX's avatar
3 years ago
Solved

can not connect to ea servers

  Every time I try to play any online mode for Madden 23 I get "in order to access the online features for this title your account on xbox network must be signed in and you must be signed ...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @Bub2829 When you have a sec, can you try the following steps and let us know if anything changes?

    Clear your PS4/PS5's cache:  

    • Press and hold the PlayStation button on your controller.   
    • Select "Turn Off PS".   
    • Let the PlayStation fully power down and wait for 30-60 seconds.  
    • Restart the PlayStation.