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redbirdfan68's avatar
3 years ago

Cannot Access Solo Battles OR H2H; takes me to Playstation Plus Screen

Product: Madden NFL 23
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Pro
What is your gamertag/PSN ID? redbirdfan68
Date/time issue occurred sunday, october 2nd
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I am able to successfully log into MUT. Once there, I try to click on Solo Battles OR H2H, and I am immediately taken to a Playstation Plus subscription screen. I have already to subscribed to PS Plus, and don't see how it is required to play solos or h2h anyway. I can still play challenges. I have attempted closing out and going back into MUT numerous times to no avail.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Follow steps above
What happens when the bug occurs? See above
What do you expect to see? I expect to see Solo Battles or H2h screens
PS4 Crash Reporting: Please copy the text you put in the crash report here. I am able to successfully log into MUT. Once there, I try to click on Solo Battles OR H2H, and I am immediately taken to a Playstation Plus subscription screen. I have already to subscribed to PS Plus, and don't see how it is required to play solos or h2h anyway. I can still play challenges. I have attempted closing out and going back into MUT numerous times to no avail.
What is the AMD or Nvidia Model Number of your graphics card? Unknown
Enter RAM memory size in GB Unknown

I am able to successfully log into MUT. Once there, I try to click on Solo Battles OR H2H, and I am immediately taken to a Playstation Plus subscription screen. I have already to subscribed to PS Plus, and don't see how it is required to play solos or h2h anyway. I can still play challenges. I have attempted closing out and going back into MUT numerous times to no avail.

3 Replies

  • I am able to successfully log into MUT. Once there, I try to click on Solo Battles OR H2H, and I am immediately taken to a Playstation Plus subscription screen. I have already to subscribed to PS Plus, and don't see how it is required to play solos or h2h anyway. I can still play challenges. I have attempted closing out and going back into MUT numerous times to no avail.  I also deleted the game and reloaded it.  Same issue.

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