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Rams4Life51's avatar
Rams4Life51
2 years ago

Cannot Connect to Madden Ultimate Team 23 (Error Code)

Cannot connect to madden 23 ultimate team as I am receiving an error message reading 'our servers cannot process your request at this time. Please try again later.' Can anybody help me to troubleshoo...
madden nfl 23
Rams4Life51's avatar
Rams4Life51
2 years ago

This unfortunately didn’t work. I really appreciate you offer support. Do you have any other recommendations? This has been very upsetting. 

Thanks again, 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@Rams4Life51 

Try deleting the personal saved data for Madden 23. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

  • Press the Guide button and then highlight the Madden 23 tile.
  • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
  • Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

Let me know what happens. Thank you.

  • Rams4Life51's avatar
    Rams4Life51
    2 years ago

    Hi there, 

    This didn’t work and now I am worried that I’ve lost all my progress on MUT. 

    Considering how much money I put into this game, I find this to be completely unacceptable. Can you please provide me with an email to EA management, as I am a very unhappy customer. 

    In essence, I’ve bought a faulty product, a product I cannot play. I ask that you connect me with members of the EA team who can definitely resolve this issue, otherwise I’ll be taking my business elsewhere. 

    Thank you

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Rams4Life51 

      There isn't a manager to refer you to, but you're welcome to open a case with an advisor here. If you change your mind about troubleshooting, let me know.

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