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Anonymous's avatar
Anonymous
9 years ago

Can't log into EA servers

I'm trying to login on Madden 18 but I can't because the email they want me to login through some very old email and I cannot get the password for it I don't know what to do I've been trying for the last two days to figure out what to do and I can't figure it out and I'm really getting mad now

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I No longer have the email account that I set up my ea account. So I set up a new one but I cannot figure out how to link it to my PlayStation account.

  • Anonymous's avatar
    Anonymous
    9 years ago

    how do I change an old email? it is not letting me 

  • Anonymous's avatar
    Anonymous
    9 years ago
    When I open my application on madden 18 ps4 and try to sign in to my ea account it brings up an account from my ps3 which I don’t know the password to and it won’t let me type in my newer email and password with my newer ea account how can I play online
  • Anonymous's avatar
    Anonymous
    9 years ago
    I have the same problem but with my Xbox gamer tag!
  • Anonymous's avatar
    Anonymous
    9 years ago

    I just got xbox and tried to get onto madden but it says there is already an EA Account connected to my gamertag...what do I do?

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @TC-JC_Ktownkilla

    If you’ve changed your email address or no longer have access to the one you used to create your account, swap emails from one account to another.

    You can also add a secondary email address to your account. A secondary email helps you reset your password if you’re locked out of your EA Account and primary email address.

    1. Find the Secondary Email section of your EA Account Security tab.
    2. Click Add Secondary Email.
    3. Enter an email address different from the one registered to your EA Account.
    4. Log in to that email address and find the security code email sent from us.
    5. Enter your security code in the EA Account settings verification window.

    Once set up, your secondary email will receive the same password reset instructions and confirmations when using Forgot Your Password? as your primary email address.

    Security question

    Set up your account a while ago and things have changed? Update your EA Account security question and answer.

    https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/

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