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BasiqHunter's avatar
BasiqHunter
3 years ago

Can't stay connected to EA servers *MADDEN 23 PS5 & NHL 23*

cant stay connected to ea servers on any ea game. I get kicked out of all games on madden and nhl. I have changed network settings that was recommended by ea help on twitter, i have reinstalled my games, unplugged router/modem, and unplugged ps5 and it still wont let me connect. I was told by ea help on twitter that it is not a network issue on my side that it is likely a bug because I have already been in contact with my internet service provider and every other game and device runs smoothly. This happens every time I get on any EA game and try to play an actual game. It says I am no longer connected/signed into EA servers. This has been going on for 3 days or so now. 

madden nfl 23

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @BasiqHunter disconnections are almost always network or ISP based. If the issue is with the EA servers then we would be seeing large drops and our internal tools would reflect this.

    I'd recommend speaking with your ISP again as this is something you'd need to work on with them.

    Darko

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