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I also have the same issue. I’m completing challenges and earning stars. However I’m not receiving my rewards or packs and coins. It’s really frustrating
@zwarx32 wrote:
I also have the same issue. I’m completing challenges and earning stars. However I’m not receiving my rewards or packs and coins. It’s really frustrating
Can you click on the actual Milestones tile at the very top to see if that triggers the rewards for you?
If you're not receiving rewards, packs, or coins please provide specific challenge names & rewards so the team is aware of which ones need to be investigated. Thank you for the help!
- 7 years ago
This is so annoying. I’ve restarted my ps4 to get this challenge and I’m at the end of journey. I pass the challenges and it won’t let me advance because it says that I haven’t passed it yet.
- 7 years ago
Hey MUT fans,
The team is requesting information around this and any help you can provide will greatly help out the QA team in reproducing what's causing this. Please respond back with the following in this format if you're not receiving any stars or rewards from a Solo Challenge:
- Xbox Gamertag/PSN ID/Origin ID
- Platform you play on?
- Which Challenge(s) is it?
- Are you missing rewards or stars?
- Does changing your team's visuals fix it?
- Does clicking on the Milestones tile at the top grant you the rewards?
We'll get this relayed over to the team right away. Thank you for your patience!
- 7 years ago
Very frustrated. Trying to advance my MUT team and have tried everything to get past this bug and a few others. PLEASE RESPON and fix this!
- walbridge92
- Xbox 1 s
- ultimate trainers “the next level”: treacherous skies and amped up
- missing stars
- changing visuals does not help
- also no
- 7 years ago
For me, it's the first challenge in new orleans, Cleveland and Oakland Theme builders. As well as its happened multiple times to every other challenge ive tried in assemble your team, level challenges and all journey challenges.
- 6 years ago
I am playing the journey challenge and just completed the 30 stars tier 3 level but never received the gold premium player pack. It says I don’t have any packs to open but I never received my milestone reward.
- 6 years ago
- Xbox Gamertag/PSN ID/Origin ID? duke231232
- Platform you play on? Xbox One
- Which Challenge(s) is it? Journey NFL 100
- Are you missing rewards or stars? Gold premium pack
- Does changing your team's visuals fix it? No
- Does clicking on the Milestones tile at the top grant you the rewards? No
- 6 years ago
I’m having the same issue with finishing the weekly challenge this week. I completed 5 goals the last of which was the solo battle challenge. I never got my grid iron pack.
- 6 years ago
@thenameswayneVIK wrote:
I’m having the same issue with finishing the weekly challenge this week. I completed 5 goals the last of which was the solo battle challenge. I never got my grid iron pack.
Did you reach out to our Live-Support team or EA Help on Twitter so they can check into that for you?
- 6 years ago
I reached out to EA Help and they are looking into it for me. I took some screen shots to have them check it out. Spent over 2 hrs the last few days trying to get help with it just for a pack. Hopefully this gets fixed others don’t experience this issue.
- 6 years ago
I have this problem with the championship games, where you play 20 full games and earn a 89-91 NAT player after playing those 20 games.. it never game me the tier before that or the 89-91. That took so much time to do.
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