Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Change Email Address in Madden 17

I can't seem to change email address in Madden 17
  • EA_David's avatar
    EA_David
    9 years ago

    Hi, is this for the EA Account address that's associated with your Madden account?

    To change this you can go to your Origin account page. 

    https://myaccount.ea.com/cp-ui/aboutme/index?locale=en_IE&env=prod&sourceType=web&gameId=ebisu

    Check under your connected accounts that you're using the right account, you should see your Xbox or PS4 IDs here. 

    Then click Edit within Basic Settings. You'll be prompted to answer your security question, at which point you can change the email address.


    Thanks, please let us know if you need any more info. 

Anonymous's avatar
Anonymous
9 years ago

Ok when I start madden 17 it tells me I already have an EA account (false)

then it shows an email that does not exist.  erf3-erft5-335r-yourname...........  cant see the rest.

how do I just enter account details. It will not let me enter an actual email address. but it will let me send a request to change my password (for an account that doesn't exist to an email that doesn't exist)

very frustrating. And it is just ridiculous that I have to speak to a person on the phone apparently to resolve such a simple issue.

PS I am in australia

  • Anonymous's avatar
    Anonymous
    9 years ago
    I have had the same problem, can't play the game. Very ridiculous that EA can't give you an in game option to enter the account info. Always pops up with an email that isn't mine and I can't change it. Seriously thinking about avoiding EA games if this continues
  • Anonymous's avatar
    Anonymous
    8 years ago

    Please tell me if you have figured this out. This issue should not be complicated. A simple option to change your email on the game screen would solve everything. It amazes me how clueless these EA people are about this issue.

  • Nolan2330's avatar
    Nolan2330
    7 years ago

    Having the same problem had mightyZdog need help ASAP 

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,071 PostsLatest Activity: 6 hours ago