Forum Discussion

FalconsOFATL's avatar
FalconsOFATL
3 years ago
Solved

Claimed Several Twitch Drops, Have Yet to Receive in Game

As the title says, I've claimed several twitch drops throughout the week and have them in my Twitch inventory, however I have yet to receive any of them in game. It does appear that my accounts are l...
madden nfl 23
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @vb7sibity @mattyv1414 To confirm if you are still missing Twitch drops, Make sure your accounts are connected and you actively watched the stream for at least an hour. 

    After you should see a notification in your twitch inventory to claim the rewards, If you are still missing them reach out to our support to look at your account further. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   
vb7sibity's avatar
vb7sibity
Rising Traveler
3 years ago
@EA_Illium i have, yes. they are all claimed and have yet to show up in game. I personally have 10 drops on twitch that i have not received in game
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @vb7sibity @mattyv1414 To confirm if you are still missing Twitch drops, Make sure your accounts are connected and you actively watched the stream for at least an hour. 

After you should see a notification in your twitch inventory to claim the rewards, If you are still missing them reach out to our support to look at your account further. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   
  • mattyv1414's avatar
    mattyv1414
    3 years ago
    @EA_Illium I did watch the streams for an hour and got the notification to claim and I did in my account it was claimed but never made it to my account …….I have reached out at least 5 times and I’m not getting an answer as to why they aren’t working

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,100 PostsLatest Activity: 3 years ago