Community file download error - owner deleted files
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? LanzeraND
Date/time issue occurred 03/12/2020 All Day
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Deleted
Summarize your bug I was trying to download a user created Draft Class and it gave an error that it was removed by the creator. I tried multiple others and received the same message. I then tried other files (i.e. rosters, playbooks, and sliders) and continued to receive the same error.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download any community file.
What happens when the bug occurs? An error message stating the the file was deleted by the creator.
What do you expect to see? I expect to be able to download shared content.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
N/A
SOLUTION -
- Moved all Madden 20 game data and saves to the Xbox One Hard Drive from my External Hard Drive
- Went to Manage Game and Add-ons
- Selected Saved Data
- Selected Delete All
- Restarted the game and Downloaded the files from the community and they showed up and were able to be loaded.
Thanks for all the different possible solutions that I sifted through on the forum. I was unhappy that I lost an entire season and much more from deleting my save, but now everything works.