Connected Franchise: Ending a game and getting kicked to main menu on Xbox One

@DarkRelms 

This post is from 2014 so I'm going to shut it down to avoid further necroposting.

• Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

AHQ Rules: https://answers.ea.com/t5/help/faqpage#dos-donts

If you're playing Madden NFL 21 please post on these forums: https://answers.ea.com/t5/Madden-NFL-21/ct-p/madden-nfl-21-en

We recommend these basic troubleshooting steps before creating a new post. Please confirm you've ran through all these steps before we jump into more advanced troubleshooting. Sorry to hear about the trouble and hope these steps fix it for you, it works for most players.

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.

Clear Mac Address

1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/