Forum Discussion

lilman1900's avatar
lilman1900
6 years ago
Solved

Connection lost

You lost Connection to the EA server.You will be unable to access any online features until you sign And to the EA server again
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    @lilman1900 

    Thanks! I appreciate the details. 

    I'd like to try running through some troubleshooting to see if we can help stop this from happening. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. Those can tackle a lot of the more common issue we see, but if you're still having trouble after that check out the Xbox-specific steps as well. 

    Let me know if you're still running into any disconnections after that. Thanks again. 

    /Kent

lilman1900's avatar
lilman1900
6 years ago
@EA_Kent No it’s madden 20 head to head when I play on Xbox One
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@lilman1900 

Thanks! I appreciate the details. 

I'd like to try running through some troubleshooting to see if we can help stop this from happening. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. Those can tackle a lot of the more common issue we see, but if you're still having trouble after that check out the Xbox-specific steps as well. 

Let me know if you're still running into any disconnections after that. Thanks again. 

/Kent

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