Controller doesn't work Madden 21 PC The Yard

Product: Madden NFL 21
Platform:PC
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred 8/23/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Xbox one wireless controller doesn't work when I go to The Yard and Ultimate Team. Works everywhere else. Playing through EA Origin.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to play it.
What happens when the bug occurs? I can't play those modes with a controller.
What do you expect to see? To be able to play.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GTX 2070 super
Enter RAM memory size in GB 32GB

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Product: Madden NFL 21
Platform:PC
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred 8/23/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug So my Xbox one controller that I have connected through a wireless dongle stops working when I go to ultimate team and The Yard. I can play Franchise and Face of Franchise perfectly fine with controller
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying playing those modes with a wireless Xbox one controller playing the fame on EA Origin.
What happens when the bug occurs? I can't use my controller.
What do you expect to see? To be able to play the game with a controller.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GTX 2070 super
Enter RAM memory size in GB 32GB

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