Daily tracker not progressing

update https://answers.ea.com/t5/General-Discussion-Updates-News/Good-Morning-Madden/td-p/11760807/page/3 tuesdays post

sounds like the right thing is going to be done!

Here is the thing, what would it have cost to have mentioned this weeks ago?  It certainly would have helped community anger level.  It felt like this was being ignored.

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EA_Barry,

Thank you so much for the update. 

Can we count on EA to do the right thing and once the issue is fixed, provide the coin  and experience players were forced to miss out on?

https://help.ea.com/en/help/madden/madden-nfl-23/madden-nfl-23-field-pass/

"Resets bi-weekly to give you time to collect Field Pass rewards."

Seems like that should be done.  I get the run around from the eahelp techs, can we get an official response from one of the program heads?  Either a confirmation that we will be made whole or an acknowledgement that it is understood that the player base was forced to miss out on certain game features and rewards through no fault of their own, but rather due to bugs causing it to not work as intended; and it is official company policy to not reimburse the players in situations like this?

If the bug was not going on for two weeks and during the entire competitive season, if in other words it was fixed within a day or two that would be one thing, but unfortunately it is causing us to miss out on a HUGE amount of experience everyday.  These objectives stack on top of each other.  If done for x number of days in a row you are rewarded, and this increases as time passes.  It is not like missing out on one thing, its a large chunk of what was designed to be obtainable during the season, what we were expected to do to help us level up.

It seems like the only updates we get, or at least that tech support provides is "we are investigating".  This is the response provided regardless of the issue.  In fact even when provided the suspected cause of the issue in question the response remains the same.  It is very frustrating when things like sets have not worked since day 1 if a player has been upgraded at anytime, and tell EA about it and see no action to correct it.  Meanwhile the forums are filled with people reporting the sets not working. 

Why does it seem like this game is not being given ( The Madden developers ) are not being given the bare minimum amount of resources and people they require?