DirectX error DXGI error not found
Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? badmutha2
Date/time issue occurred All the time
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug The game won't load. I get an error that says the following: directx function "adapter EnumOutputs failed with DXGI_ERROR_NOT_Found when calling IDXGIObject:GetPrivateData, the GUID passed in is not recognized as one previously passed to as one previously passed to IDXGIObject::SetPrivateData or IDXGIObject::SetPrivateDataInterface. When calling IDXGIObject::EnumAdapters or IDXGIAdapter::EnumOutputs, the eunmerated ordinal is out of range.") GPU: NVIDIA GeForce GTX 1070, Driver 45638
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? I get the following error: directx function "adapter EnumOutputs failed with DXGI_ERROR_NOT_Found when calling IDXGIObject:GetPrivateData, the GUID passed in is not recognized as one previously passed to as one previously passed to IDXGIObject::SetPrivateData or IDXGIObject::SetPrivateDataInterface. When calling IDXGIObject::EnumAdapters or IDXGIAdapter::EnumOutputs, the eunmerated ordinal is out of range.") GPU: NVIDIA GeForce GTX 1070, Driver 45638
What do you expect to see? The game to start.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? I have two graphics cards: GTX 1070 and GTX 1080 (primary)
Enter RAM memory size in GB 16
I get the following error when trying to start the game.
directx function "adapter EnumOutputs failed with DXGI_ERROR_NOT_Found when calling IDXGIObject:GetPrivateData, the GUID passed in is not recognized as one previously passed to as one previously passed to IDXGIObject::SetPrivateData or IDXGIObject::SetPrivateDataInterface. When calling IDXGIObject::EnumAdapters or IDXGIAdapter::EnumOutputs, the eunmerated ordinal is out of range.") GPU: NVIDIA GeForce GTX 1070, Driver 45638
I've reinstalled the game. Clean installation of drivers, etc...No success. The DxDiag file is attached.
