6 years ago
Disconnection issues
To whom it may concern,
Why is it when I’m trying to play a solo battle or a season game I get disconnected when there is nothing wrong with my connection everything else is working fine. I feel just about more than half of the games I attempt I get a recorded loss and disconnected. Would someone please be so kind as to work on this problem as I have seen many are having this same issue.
You're very welcome! Often, power cycling your equipment will resolve this. Please try the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!