Does ANYONE at EA care about customers?
Is there ANYONE at EA who is charged with considering how customers are treated? I've never had so many problems with any online service and the recent outage of PSN illustrates the general attitude....
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No i have tried till im blue in the face! They really in the end just say sorry theres nothing we can do! Or .. wait a few days , go on hold for hours , transfer 3 times , and then still nothing we can do. Or if you lose 100k they will give u 10k ? No accountability. Right now i just tried to get a refund or a whole nother bundle for all the value dropping and missing items! They Blame each other! Ea says psn 's problem. Psn said i bought a bundle from ea so i have to talk to them even though i bought the points from psn to use on ea! Its a cya blame the other guy and no one has to be accountable kinda thing! Is this the equivalent of a pondsy scheme? or pyramid type Thing? Enronish? Or just really bad customer service! And technical support!
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