Forum Discussion
EA_Barry
Community Manager
2 years agoOneDrive is not required. Try the following steps:
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements
- OS: 64-bit Windows 10
- Processor (AMD): Athlon X4 880K @4GHz or Equivalent
- Processor (Intel): Core i3-6100 @3.7GHz or Equivalent
- Memory: 8 GB
- Graphics card (AMD): Radeon RX 460 or Equivalent
- Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
- DirectX: 11 Compatible video card or equivalent
- Online Connection Requirements: 512 KBPS or faster Internet connection
- Hard-drive space: 50 GB
Thanks.
- 2 years ago
Please just stop with the system requirements.. I specifically put that first because I knew someone would bring that up.. THE GAME RUNS on my laptop when it actually is able to load and not crash back to the app from the black screen. I've done all of those other things, the game continuously crashes after the black screen, and it never did that before. This is infuriating because the game was working, and now after the November update, it no longer does, and nobody seems to know why. I have 5G capable internet from spectrum, my internet connection is fine.